University of Maryland
Term: January 1, 2017 – December 31, 2019
Research Background and Interests
My research interests and expertise focus on the interplay between individual agency, technological features, and institutional/organizational structures – and how this interaction of these element affect information system adoption, use, design, management, and impact. Within this broad area, I have considered how individual agency and technology features influence the development of online communities, markets, and governance structures; how organizational power structures, processes, and incentive structures influence technology adoption and use; and how algorithmic and interface design impact individuals behaviour and overall system viability in both enterprise systems and social media platforms.
Specific research areas:
- Institutional theories of information systems management, use, and development
- Social computing, social networking, social media, and online communities
- Human computer interaction (HCI)/Computer Supported Collaborative Work (CSCW)
- Socio-technical system design and evaluation
- Community and social informatics
- IS and Governance
- Information resource management and use
- Application and implications of data science/analytics
Research Approaches and Methodological Background
My work combines behavioral studies, design science, social theory, and formal modeling to make fundamental theoretical advances in our understanding of how socio-technical information systems develop and function. Methodologically, I have worked with a variety of qualitative and quantitative methods and approaches including grounded theory, computational simulation modelling, social network analysis, action research, interviews and observation, surveys, and analysis of archival trace data.