Volume 44, Number 3 — September 2020

Research Articles

Information Technology Identity: A Key Determinant of IT Feature and Exploratory Usage
Michelle Carter, Stacie Petter, Varun Grover, and Jason Bennett Thatcher
(pp. 983-1021; 10.25300/MISQ/2020/14607)

Achieving Effective Use When Digitalizing Work: The Role of Representational Complexity
Jens Lauterbach, Benjamin Mueller, Felix Kahrau, and Alexander Maedche
(pp. 1023-1048; DOI: 10.25300/MISQ/2020/14583)

Altruism or Shrewd Business? Implications of Technology Openness on Innovations and Competition
He Huang, Geoffrey Parker, Yinliang (Ricky) Tan, and Hongyan Xu
(pp. 1049-1071; DOI: 10.25300/MISQ/2020/14589)

Value of Local Showrooms to Online Competitors
Jayarajan Samuel, Zhiqiang (Eric) Zheng, and Ying Xie
(pp. 1073-1106; DOI: 10.25300/MISQ/2020/15291 )

First- or Second-Mover Advantage? The Case of IT-Enabled Platform Markets
Haiyang Feng, Zhengrui Jiang, Minqiang Li, and Nan Feng
(pp. 1107-1141; DOI: 10.25300/MISQ/2020/15273)

The Interplay of IT Users’ Coping Strategies: Uncovering Momentary Emotional Load, Routes, and Sequences
Markus Salo, Markus Makkonen, and Riitta Hekkala
(pp. 1143-1175; DOI: 10.25300/MISQ/2020/15610)

Platform Signaling for Generating Platform Content
Philipp Hukal, Ola Henfridsson, Maha Shaikh, and Geoffrey Parker
(pp. 1177-1205; DOI: 10.25300/MISQ/2020/15190)

Disentangling the Impact of Omnichannel Integration on Consumer Behavior in Integrated Sales Channels
Manuel Trenz, Daniel J. Veit, and Chee-Wee Tan
(pp. 1207-1258; DOI: 10.25300/MISQ/2020/14121 )

A Daily Field Investigation of Technology-Driven Spillovers from Work to Home
Alexander Benlian
(pp. 1259-1300; DOI: 10.25300/MISQ/2020/14911)

Social Media and Selection: Political Issue Similarity, Liking, and the Moderating Effect of Social Media Platform
Julie T. Wade, Philip L. Roth, Jason Bennett Thatcher, and Michael Dinger
(pp. 1301-1357; DOI: 10.25300/MISQ/2020/14119)

Research Notes

The Effect of Shortening Lock-in Periods in Telecommunication Services
Baojiang Yang, Miguel Godhinho de Matos, and Pedro Ferreira
(pp. 1391-1409; DOI: 10.25300/MISQ/2020/14839)

The Multiplex Nature of the Customer Representative Role in Agile Information Systems Development
Likoebe M. Maruping and Sabine Matook
(pp. 1411-1437; DOI: 10.25300/MISQ/2020/12284)

The Takeoff of Open Source Software: A Signaling Perspective Based on Community Activities
Pankaj Setia, Barry L. Bayus, and Balaji Rajagopalan
(pp. 1439-1458; DOI: 10.25300/MISQ/2020/12576)

Theory and Review Articles

How Information Technology Matters in Societal Change: An Affordance-Based Institutional Perspective
Isam Faik, Michael Barrett, and Eivor Oborn
(pp. 1359-1390; DOI: 10.25300/MISQ/2020/14193 )