Associate Editor: Ben Liu

City University of Hong Kong

Term: January 1, 2020 – December 31, 2021

Research Interests

My primary research area can be broadly described as the impact of information environments on individual judgment and decision-making and on interpersonal interactions. For example, I have studied how presentation and organization of online product reviews influence consumer information search and product evaluation.

The theoretical foundations of my research primarily draw from Psychology and Economics (a.k.a. Behavioral Economics) including various theories of nonstandard preferences and beliefs and behavioral decision models. As such, I am comfortable handling papers that employ a psychological or behavioral economics perspective to understand how people use information systems of different objectives and design attributes and the resulting outcomes.

I am also interested in the use of information technologies in healthcare. I have studied the impact of information technologies (e.g., electronic medical records, online health community) on patient outcomes (e.g., patient wellbeing), patient-physician relationship, and hospital outcomes (e.g., digital advantage of hospitals). I am comfortable handling papers concerned with the use and impacts of health IT at different levels of analyses.

Research Methods:

The research methods used in my research have a strong focus on credible causal inference, including running randomized experiments in the lab or in the field and identifying naturally occurring experiments from observational data. I do not have deep knowledge in qualitative research or design science.

Email: ben.liu@cityu.edu.hk