Senior Editor: Chee-Wee Tan

Copenhagen Business School

Term: January 1, 2019 – December 31, 2021
Outstanding Associate Editor, 2014

Research Background and Interests:

My primary research interests focus on design and innovation issues related to the delivery of digital services in various contexts (e.g., e-business, e-commerce, e-government, e-health, e-marketplace and m-commerce). Particularly, I am interested in discovering how value can be extracted from digital services and exploring ways by which contemporary technological trends (e.g., big data, gamification and social media) can contribute to the design of innovative services. Apart from my main research interests, I also welcome papers that are interdisciplinary and/or challenge prevailing theoretical paradigms from the angle of human-computer interaction..

Methodological Interests:

I am open to both qualitative and quantitative methods. In my past studies, I have employed a variety of methodological techniques, which include experiments, surveys, case studies and focus groups. I am especially keen to review papers that are versatile in the way empirical methods are employed (e.g., mixed methods). I am however not well-versed with analytical modeling and econometrics studies.